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At Fire & Ice Heating / Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
154 Reviews

Woke up to a cold home this Saturday morning. Mike came to the rescue during this holiday weekend. We couldn't be more thankful. Thank you for the great service!
Located in Leo
I had my furnace and April Air humidifier serviced today. Mike was great to work. I would highly recommend Fire & Ice!
Christopher Nelson
Located in Fort Wayne
Great service and reliable! We really liked our technician Mike, he was very knowledgeable and professional.
Mark Kay
I had a fantastic experience with the AC installation service provided by Fire & ice heating cooling. The technicians were knowledgeable and courteous throughout the process. They carefully explained the setup and maintenance instructions, ensuring I understood everything. My home is now comfortably cool, thanks to their expertise!
David Dozier
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Kendra Hurry
Located in Fremont
Would recommend to anyone for their amazing work, incredible staff, and being reasonably priced! Exceeded my expectations! Complete furnace/AC and ventilation replacement done perfectly after a horrible original install! Dave, Dalton and Jim are all absolutely incredible!
Sarah Gerber
Located in Fort Wayne
From the very begining of preparing the estinate to installing my New Heating and Cooling System rating them as FIVE star! For all staff and technicians who provided superb customer service and professionalism! Also, staff and techicians are very knowledgeable and answered all my questions! I definitely recommend for Fire&Ice for HVAC needs!
Brian Lewis
Located in Fort Wayne
I've been using Fire & Ice in Huntertown for over a decade, and couldn't be happier. They have always gotten us taken care of quickly at a good price. From a AC system out in the middle of the summer, to a new heating system when our old one died in the winter of 2019. Their staff and management have always been helpful and courteous. Very grateful they're around!
Jason Seinkner
My overall experience was excellent for the purchase and install of our new hvac system. Our installer Mike did a great job installing and was very patient with the million questions I always have. Our salesman Jim was not pushy and very up front with all the cost. The overall price was extremely good and was pleased to stay with the Carrier Brand. I would highly recommend them for your hvac needs.
Jason Seinkner
Located in Fort Wayne
Overall great experience with purchase and install of our new hvac system. Highly recommend them for your hvac needs.
Jessica Chester
So impressed with each of the employees we dealt with! Thank you for quickly getting heat in our home again!
Located in Ft Wayne
They were able to come out only a few hours after I called. Mike was great, this is the second time he has come to our home. He is very professional, knowledgeable & helpful. What an asset to your company. Thank you for the great service!
Service: air conditioner repair
Located in Grabill
Fast service. Mike came out the same day I called. He was very knowledgeable and explained all my options. Highly recommend Fire and Ice!
Debbie Beck

Excellent Professional Job

Fire & Ice did an excellent professional job servicing my air conditioner. I will use them again and have no problem recommending them.
Mark Recht
Located in Fort Wayne
Great Service. Knowledgeable. Efficient. Friendly. Spotless Cleanup. All Completed in 1 Day. Highly Recommend.
Curt Sampson
Located in Ft Wayne
First met Mike 18 yrs ago when in need of furnace and a.c.. Played the phone game with other companies, pricing and estimates. Mike came out, offered good products and low prices. Being in need again, I played the same game,and when i called Mike he not only remembered me, but where I lived. once again he offered top brand product, at lower competitive prices. 2 days before said delivery date, Mike called to tell me the AC couldn't be delivered and updated me to a better unit, NO COST to me.2 days later the furnace and AC were installed. Next time i'm ready, I will call Mike, the rest can take a hike. Call and find out for yourself
Service: Carrier furnace/AC
Daniel Preest
Recently scheduled routine annual AC service for May 26. Prior to the scheduled time the technician called to let me know he was on the way. Service was performed in timely and efficient manner. I signed up for the annual service plan for AC and heating and heartedly recommend the company.
Sarah Hertig
Located in Harlan
We recently bought an Air/Heating Unit that would work in our bonus room above the garage and our upstairs. The upstairs would always be impossible to cool with our air conditioner, and it would be too hot for the kids to sleep on warm nights. This unit has been awesome! We turn it on before bed, and it is instantly cooled off. No more complaints from the kids at bedtime.
Service: Air/Heating Unit
Sharon Adams
Located in Huntington
Highly recommend. Fast, friendly, professional service. My new air conditioner is just waiting for summer!
Service: Air Conditioner
Helen Hall

Nothing but Pleased

I have used Fire & Ice twice since moving into my villa. I have been nothing but “Pleased” with their Service, and their Timeliness...
Paula And Clyde Crow
Located in Ossian
Excellent service. David and Dalton were very professional, and done a fantastic job installing our central Air. They were on time, worked hard and got the job done . I can't say enough about how GREAT the service is. I would recommend Fire and Ice to ALL our friends and family.
Service: Air conditioner
Mike Ellinger

On Time and Very Professional

Mike serviced our furnace. He arrived on time and was very professional. He explained other services we might be interested in but was not high pressure. We renewed our service contract for a/c and furnace cleaning. We will recommend them to our neighbors.
Brad Schoppman

A Quick Repair

Our furnace went out sometime during the early morning on a snowy Sunday. We called and Russ showed up just a couple hours later. He didn’t have the part we needed but he got the furnace going again. He came back 2 days later with the part and repaired it quickly. We will keep using Fire and Ice.

Very Professional, Quick and Knowledgeable

Fire and Ice installed a home humidifier in our home today. Gene Best was very professional, quick and knowledgeable. We would recommend this company to everyone.

Trusting and Friendly

I love Fire & Ice! You guys are very trusting and friendly and always give great advice. Thanks so much!
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