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Reviews

At Fire & Ice Heating / Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
158 Reviews

Austin Burton
12/30/2022
They got the job done and got my heat working again!
David Dozier
12/17/2022
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Kendra Hurry
10/26/2022
Located in Fremont
Would recommend to anyone for their amazing work, incredible staff, and being reasonably priced! Exceeded my expectations! Complete furnace/AC and ventilation replacement done perfectly after a horrible original install! Dave, Dalton and Jim are all absolutely incredible!
Craig Sikes
09/15/2022
Eric gave our Lennex system a thorough inspection. He was professional, knowledgeable and courteous. He spent considerable time checking the system and reviewed what he checked. Based on his inspection, we signed a service contract which we felt was a very good value. The contract says no trip fees. Great! And, they are a part of Adam's Plumbing whom I already use.
Sarah Gerber
09/08/2022
Located in Fort Wayne
From the very begining of preparing the estinate to installing my New Heating and Cooling System rating them as FIVE star! For all staff and technicians who provided superb customer service and professionalism! Also, staff and techicians are very knowledgeable and answered all my questions! I definitely recommend for Fire&Ice for HVAC needs!
Brian Lewis
05/03/2022
Located in Fort Wayne
I've been using Fire & Ice in Huntertown for over a decade, and couldn't be happier. They have always gotten us taken care of quickly at a good price. From a AC system out in the middle of the summer, to a new heating system when our old one died in the winter of 2019. Their staff and management have always been helpful and courteous. Very grateful they're around!
Jason Seinkner
03/11/2022
My overall experience was excellent for the purchase and install of our new hvac system. Our installer Mike did a great job installing and was very patient with the million questions I always have. Our salesman Jim was not pushy and very up front with all the cost. The overall price was extremely good and was pleased to stay with the Carrier Brand. I would highly recommend them for your hvac needs.
Jason Seinkner
03/10/2022
Located in Fort Wayne
Overall great experience with purchase and install of our new hvac system. Highly recommend them for your hvac needs.
Jessica Chester
03/04/2022
So impressed with each of the employees we dealt with! Thank you for quickly getting heat in our home again!
Kris Mckay
02/07/2022
They did regular maintenance service on my furnace. The service man was very polite and explained everything he did. Extremely happy.
Kari Prince
11/10/2021
Was so happy with the quick and efficient service from Fire and Ice.
Amy R
09/15/2021
Highly recommend Fire & Ice! Everyone I dealt with was friendly and knowledgeable. They were able to come out quickly to check my unit and fixed the problem at an unbeatable price. Will use them again in the future.
Lori DeWitt
09/14/2021
Best company around! Air conditioning went out, I have asthma. They came within the hour and had me up and running!
Shay H
09/08/2021
Quick response time. Cleaned and checked our AC unit.
Jim Hanlon
09/08/2021
Excellent customer service and very knowledgeable staff!
Jill
08/26/2021
Located in Ft Wayne
They were able to come out only a few hours after I called. Mike was great, this is the second time he has come to our home. He is very professional, knowledgeable & helpful. What an asset to your company. Thank you for the great service!
Service: air conditioner repair
Melony
08/04/2021
Located in Grabill
Fast service. Mike came out the same day I called. He was very knowledgeable and explained all my options. Highly recommend Fire and Ice!
Debbie Beck
07/31/2021

Excellent Professional Job

Fire & Ice did an excellent professional job servicing my air conditioner. I will use them again and have no problem recommending them.
Mark Recht
07/05/2021
Located in Fort Wayne
Great Service. Knowledgeable. Efficient. Friendly. Spotless Cleanup. All Completed in 1 Day. Highly Recommend.
Curt Sampson
06/26/2021
Located in Ft Wayne
First met Mike 18 yrs ago when in need of furnace and a.c.. Played the phone game with other companies, pricing and estimates. Mike came out, offered good products and low prices. Being in need again, I played the same game,and when i called Mike he not only remembered me, but where I lived. once again he offered top brand product, at lower competitive prices. 2 days before said delivery date, Mike called to tell me the AC couldn't be delivered and updated me to a better unit, NO COST to me.2 days later the furnace and AC were installed. Next time i'm ready, I will call Mike, the rest can take a hike. Call and find out for yourself
Service: Carrier furnace/AC
Sarah Hertig
05/26/2021
Located in Harlan
We recently bought an Air/Heating Unit that would work in our bonus room above the garage and our upstairs. The upstairs would always be impossible to cool with our air conditioner, and it would be too hot for the kids to sleep on warm nights. This unit has been awesome! We turn it on before bed, and it is instantly cooled off. No more complaints from the kids at bedtime.
Service: Air/Heating Unit
Daniel Preest
05/26/2021
Recently scheduled routine annual AC service for May 26. Prior to the scheduled time the technician called to let me know he was on the way. Service was performed in timely and efficient manner. I signed up for the annual service plan for AC and heating and heartedly recommend the company.
Sharon Adams
05/17/2021
Located in Huntington
Highly recommend. Fast, friendly, professional service. My new air conditioner is just waiting for summer!
Service: Air Conditioner
Helen Hall
05/11/2021

Nothing but Pleased

I have used Fire & Ice twice since moving into my villa. I have been nothing but “Pleased” with their Service, and their Timeliness...
Paula And Clyde Crow
04/23/2021
Located in Ossian
Excellent service. David and Dalton were very professional, and done a fantastic job installing our central Air. They were on time, worked hard and got the job done . I can't say enough about how GREAT the service is. I would recommend Fire and Ice to ALL our friends and family.
Service: Air conditioner
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